Privacy Policy
This Privacy Policy describes how we collect, use, and share your personal information.
1. Introduction
Westholme Park ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.
2.1 Information You Provide to Us
We collect information you provide directly to us, such as:
- Personal identification information (name, email address, phone number, date of birth)
- Authentication information (passwords and security questions)
- Financial information (payment details, rental history, income verification)
- Application information (employment history, references, student status)
- Any other information you choose to provide
2.2 Information We Collect Automatically
When you use our services, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on pages, links clicked)
- Cookies and similar tracking technologies
- Location information (if enabled on your device)
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Credit reporting agencies
- Background check providers
- References you provide
- Educational institutions (for student verification)
- Previous landlords
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and evaluating housing applications
- Verifying your identity and eligibility
- Managing tenant relationships and providing customer service
- Processing payments and maintaining financial records
- Providing information about our properties, services, and events
- Improving and personalizing our services
- Ensuring security and preventing fraud
- Complying with legal obligations
- Responding to your inquiries and communications
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf.
- Business Partners: We may share information with business partners, such as property owners, maintenance providers, and amenity providers.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when you have given us your consent to do so.
5. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
We and our service providers use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: You may have the right to request information about how we process your personal data.
- Correction: You may have the right to request that we correct inaccurate or incomplete personal information.
- Deletion: You may have the right to request that we delete your personal information in certain circumstances.
- Data Portability: You may have the right to receive a copy of your personal information in a structured, machine-readable format.
- Opt-Out: You may have the right to opt-out of certain uses of your personal information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including:
- The right to know what personal information we collect and how it is used and shared
- The right to delete personal information collected from you
- The right to opt-out of the sale of your personal information
- The right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@affinityhouse.com
Phone: (800) 555-1234
Address: 1234 Main Street, Suite 500, Los Angeles, CA 90001
Last updated: April 8, 2025